helping those who help others

Every client deserves to feel heard.

Even before you can personally reply.

We help wellness clinics, therapists, coaches and transformation businesses create thoughtful, human-centred AI systems that respond with warmth, guide people clearly and protect the human connection at the heart of your work.

AI website assistants • Voice AI • Booking systems • Client journey automation • CRM and follow-up

Respond With Warmth

Every enquiry is acknowledged quickly and naturally

Protect the Relationship

AI supports the journey without replacing personal care

Growth with Integrity

Build capacity without losing what makes your work human

Technology should never replace compassion.

It should make compassion more available. Every enquiry is a human being—not a lead, not a number and not another notification. Someone has trusted you enough to reach out, and that moment matters.

Our role is to help your business respond with care from the very first interaction.

Start Your Automation - With Solace Digital

The problem is not a lack of care.

It is a lack of capacity.

What happens now

  • Enquiries arrive while you are with a client

  • Messages and missed calls wait too long

  • Follow-up depends on someone remembering

  • Repetitive questions drain your team

  • People quietly move on before you reply

with solace digital

  • Every enquiry receives a warm response

  • Questions are answered using approved knowledge

  • People are guided to the right next step

  • Personal attention is escalated to your team

  • You stay focused on the people in front of you

“We do not build AI to replace human connection. We build AI to protect it.”

The CARE FrameworkTM

A human-centred client journey that ensures every person feels acknowledged, guided and supported.

Capture

Bring enquiries from your website, forms, social channels, calls and campaigns into one system.

Assist

Use humanised AI to answer approved questions, understand needs and guide the next step.

Respond

Follow up naturally through chat, SMS, email and voice so nobody feels forgotten.

Elevate

Review conversations, improve the experience and evolve your systems as you grow.

Built for caring businesses that want to

remain caring as they grow.

Your profession may differ, but your clients all need to feel heard from the moment they reach out.

Wellness Clinics

For practices balancing high enquiry volumes with hands-on care.

  • Functional and integrative medicine

  • Weight-loss and metabolic health

  • Hormone and women's health

  • Med spas and aesthetics

  • Allied health practices

Mental Health & Therapy

For emotionally sensitive enquiries where a timely response matters.

  • Therapists and counsellors

  • Psychologists and group practices

  • Relationship and family support

  • Recovery programs

  • Mental health clinics

Transformation Businesses

For established experts turning enquiries into meaningful client journeys.

  • Relationship and wellness coaches

  • Executive coaches

  • Health transformation programs

  • Spiritual teachers and educators

  • High-ticket coaching companies

Built for caring businesses that want to remain caring as they grow.

Most automation feels cold because it is designed around tasks rather than people. We begin with your values, tone, client journey and the moments when a real person should take over.

  • Welcome each person naturally and respectfully

  • Answer approved questions using your knowledge base

  • Recognise context and guide people to the right service

  • Book consultations and follow up without sounding robotic

  • Escalate sensitive or complex matters to your team

  • Leave judgement, empathy and expertise to humans

Choose the level of support your business needs.

Each package is designed for businesses that believe every person reaching out deserves to feel heard.

Package One

Respond™

Never Miss Another Enquiry

For helping professionals and clinics that want every enquiry acknowledged immediately.

  • AI website assistant

  • Humanised AI chat and SMS

  • Instant responses, 24/7

  • Enquiry qualification

  • Calendar booking integration

  • Missed-call text-back

  • CRM setup

  • Daily lead summary

  • Human escalation alerts

Outcome: Every person receives a timely response and a clear next step.

Implementation: From $1,500

Monthly partnership: From $750/mo

Platform and usage costs are separate.

Most Popular

Package two

Nurture™

Automate Your Client Journey

For growing businesses that want every client to feel cared for consistently.

  • Everything in Respond™

  • Automated welcome sequences

  • Appointment reminders

  • Client onboarding automation

  • Feedback and review requests

  • Client feedback loops

  • Monthly reporting

  • No-show recovery

Outcome: Every client experiences the same warm, high-quality journey.

Implementation: From $3,500

Monthly partnership: From $1,250/mo

Platform and usage costs are separate.

Package Three

Scale™

Your AI Growth Partner

For established clinics and transformation brands ready to scale their capacity to care.

  • Everything in Nurture™

  • AI voice receptionist

  • Advanced CRM and pipelines

  • Multi-location support

  • Internal team notifications

  • Lead routing and assignment

  • Custom dashboards

  • Knowledge-base management

  • Priority support

Outcome: An AI-powered client experience function that keeps your care personal.

Implementation: From $5,000

Monthly partnership: From $4,000/mo

Platform and usage costs are separate.

Why businesses stay with Solace Digital.

Most agencies build a system, hand it over and disappear. We believe your technology should evolve with your business, your team and the people you serve.

Continuous Improvement

  • Monthly strategy sessions

  • AI performance optimisation

  • Conversation review and refinement

  • Knowledge-base updates

  • Client journey optimisation

Growth & Operations

  • Campaign automation

  • New workflow creation

  • Booking and conversion reviews

  • Custom reporting dashboards

  • Quarterly business reviews

Team Support

  • Staff training

  • New team-member onboarding

  • Priority troubleshooting

  • Human escalation design

  • Ongoing system refinements

You are not purchasing another software subscription. You are gaining a long-term AI operations partner dedicated to helping your business care better and grow sustainably.

Built from both sides of the problem.

I built my coaching business to help people transform their lives. What I did not expect was that the more people I helped, the less available I became to the people reaching out.

I would finish a session and discover unread messages from people asking questions, wanting to book or simply needing reassurance. I was not losing enquiries because I did not care. I was losing them because there was only one of me.

Before becoming a coach, I spent more than a decade improving systems and digital processes across banking, government and enterprise. Solace Digital brings those two worlds together: operational discipline and genuine human care.

“Helping professionals do not need more disconnected software. They need systems that care as consistently as they do.”

Abeer Nagi

Founder, Solace Digital

Let's explore what's possible.

Begin with a complimentary AI Care Audit. Together, we will identify where enquiries are getting lost, how your client journey feels, what can be automated, what should always remain human and whether Solace Digital is the right partner for you.

[email protected] · solacedigital.ai

Solace Digital — Helping those who help others.

Technology that cares. Automation that empowers. Impact that grows.